FAQ

About Installation

How do I store inflatable decorations?

Before storing your inflatable, clean and dry it thoroughly. Fold it neatly and place it in a cool, dry place away from direct sunlight to prevent damage.

How do I clean an inflatable?

To clean an inflatable, use a soft brush and mild soap mixed with water. Gently scrub the surface and rinse it off with clean water. Avoid using abrasive cleaners that could harm the material.

How do I dry inflatables?

After cleaning, allow the inflatable to air dry completely. Ensure all moisture is gone before storing it to prevent mold or mildew.

How do I repair an inflatable?

For small tears or punctures, use a patch kit and adhesive to fix the inflatable. If the damage is more extensive, contact us for repair or replacement options.

About Inflatables

Are your inflatables made for commercial use?

Yes, all of our inflatables are commercial-grade.

Are the inflatables new?

Yes, every inflatable we sell is brand new.

Can I customize the inflatables?

Yes, customization options such as color, size, and logo are available for most of our inflatables. Please contact us with your design details to get started.

How long will an inflatable last?

With proper care, inflatables can last for several years. Their lifespan depends on the quality of materials, frequency of use, and level of maintenance.

Are inflatables safe for children?

Yes, inflatables are safe for children when used properly and under adult supervision. Always follow the safety guidelines provided.

Can inflatables be used in all weather conditions?

While most inflatables are designed for outdoor use, extreme weather conditions like high winds or heavy rain can pose risks to both the product and its users.

About Warranty

What kind of warranty do you offer?

We provide a 1-year warranty along with free repair kits if needed.

What does the 2-year warranty cover?

Our 2-year warranty covers manufacturer defects and non-man-made damage to seams and surfaces. Accidental damage or leaks can typically be repaired within 10 minutes using the repair kit and video guide we provide.

About Shipping

What is the cost of shipping?

We offer free shipping worldwide.

When will I receive my order?

Express shipping takes about 16 working days, while sea shipping may take up to 60 working days.

Are import duties included in the price?

No, import duties are not included in the price or shipping costs. Any applicable customs duties or taxes are the buyer's responsibility.

About Returns/Claim

What happens if my inflatable arrives damaged?

If your inflatable arrives damaged, please contact us immediately. We will assess the situation and offer repair, replacement, or refund options depending on the extent of the damage.

Questions

How much is an inflatable house?

The price of an inflatable house varies depending on size and features. You can explore our inflatable house collection to see available options and pricing.